The problem has been solved, and both services have been restored. We apologise for the inconvenience this has brought you.
Posted Sep 10, 2024 - 16:23 UTC
Identified
We host these services on servers provided by a third party cloud computing provider. The servers were suspended by them due to billing-related issues. We are currently negotiating with them to solve the problem.
Posted Sep 10, 2024 - 16:20 UTC
Investigating
We are currently investigating this issue.
Posted Sep 10, 2024 - 10:45 UTC
This incident affected: Websites (Billing System / Client Area, VM Control Panel).